Can I request that my data be deleted?

You can request deletion of your data as long as no legal retention requirements prevent it. Contact support@af59.mom to make your request, and we will respond within 2 days and delete any data not restricted by law.

🔒 Privacy Policy

af59's Privacy Protection Policy

This policy clearly explains how your personal information is collected, retained, and protected.

Last Updated: 30 October 2026

af59 is an online gaming platform for players in Myanmar. We take the security and privacy of your personal information seriously, and this policy has been written with that in mind. This Privacy Policy ("Policy") explains what data we collect about you when you use the af59 platform and how we retain and use it. By accessing and using this platform, you are considered to have agreed to the terms set out in this Policy.

1 Types of Data Collected

When you register an account, make deposits or withdrawals, and play games on af59, we may collect the following types of data—

1.1 Data You Provide Directly

Your name, date of birth, and contact phone number
KBZPay, Wave Money, AYA Pay, and CB Pay account numbers linked to payments
Messages and enquiries sent to our support team
Bank statements and NRC copy to verify your identity (if required)

1.2 Automatically Collected Data

IP address and computer/phone browser information
Login dates and times, and gaming records
Deposit and withdrawal records and amounts
Session cookies and tracking identifiers

2 Purpose of Data Collection

We use the data we collect only for the following purposes—

Account registration, verification, and access management
Processing deposits and withdrawals
Managing gaming records and calculating bonuses and rewards
Providing 24/7 customer support in Myanmar language
Anti-money laundering (AML) and fraud prevention
Platform security and issue resolution
Compliance with legal requirements

Your data will not be sold for advertising or shared with third parties unrelated to our services.

3 Data Sharing and Third Parties

We share your personal data only with third parties that are strictly necessary for us to deliver our services—

3.1 Payment Service Providers

KBZPay, Wave Money, AYA Pay, and CB Pay only receive the data needed to process deposits and withdrawals. Each of these companies handles that data under their own privacy policies.

3.2 Technology Service Providers

Companies providing server hosting, database management, and cybersecurity services may only handle our data under a data processing agreement.

3.3 Legal Requests

Data may be disclosed when required by applicable law, court order, or a request from a relevant authority.

4 Cookies and Tracking Technologies

The af59 platform uses Session Cookies, Persistent Cookies, and similar technologies for the following purposes—

To maintain login sessions and keep your account secure
To analyse platform usage and improve performance
To remember your language and display preferences

You can block cookies through your browser settings, but please note that doing so may cause some platform features to stop working properly.

5 Data Security Measures

We have put in place appropriate technical and administrative safeguards to protect your data—

All data transmissions are protected with SSL/TLS encryption
Firewalls and cybersecurity systems are in place
Access controls are applied and staff access to data is restricted
In the event of a data breach, affected users will be notified as quickly as possible

Please be aware that no internet connection can guarantee 100% security. While we do our best to protect your data, we also encourage you to take care of your own account security by using a strong password.

6 Data Retention Period

We retain your data for as long as necessary for legal requirements and business purposes—

Active account data — for as long as the account remains open
Financial records — at least 5 years from the date the transaction is completed
Customer service communication records — 2 years from the date the matter is resolved
After an account is closed, data that must be retained for legal reasons may be kept for up to 5 years

Once the retention period ends, data will be securely deleted or anonymised.

7 Your Rights

Every player using the af59 platform has the following rights regarding their personal data—

7.1 Right of Access

You have the right to ask what data we hold about you and how it is being used.

7.2 Right to Rectification

You have the right to request correction of any inaccurate data.

7.3 Right to Erasure

You can request that your data be deleted, unless legal or service requirements prevent this.

7.4 Right to Object

You can take steps to object to certain types of data processing.

To exercise any of these rights, contact us in Burmese at [email protected]. We aim to respond within 2 days.

8 21+ Age Restriction

The af59 platform is for players aged 21 and above only. If we find that data from a user under 21 has been collected, it will be deleted immediately. No one under the age of 21 is permitted to access this platform.

9 Policy Updates

af59 reserves the right to update this Privacy Policy at any time. If significant changes are made, notice will be posted on the platform and the "Last Updated" date at the top of this page will be revised accordingly. Continued use of the platform after any update means you accept the revised policy.

10 Contact Us

If you have any questions about this policy, you can contact the af59 customer support team in Burmese—

Email: [email protected]
Live Chat: Available in Myanmar language 24 hours, 7 days a week

Personal Information Inquiries

What You Should Know About Personal Information Protection

af59 collects data to verify accounts, process deposits and withdrawals, manage gaming records, and provide 24/7 customer support. Your data will not be sold for advertising or shared with third parties unrelated to our services.

Yes. It is protected with SSL/TLS encryption and firewall security. When processing transactions with KBZPay, Wave Money, AYA Pay, and CB Pay, only the minimum required data is shared, and it is also protected under each payment provider's own policies.

You can request deletion of your data as long as no legal retention requirements prevent it. Contact [email protected] to make your request, and we will respond within 2 days and delete any data not restricted by law.

If you block cookies in your browser, accessing the platform may be difficult, and certain features such as login session management and bonus tracking may not work properly. We recommend allowing session cookies for the best experience.

Data is retained for as long as your account remains active. Financial records are kept for a minimum of 5 years in accordance with legal requirements. Data that has passed its retention period is securely deleted.

For significant changes, a notice will be posted on the af59 platform and the "Last Updated" date at the top of this page will also be updated. Continued use of the platform after any changes are made will be taken as acceptance of the updated policy.